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Carrier IQ VideoWhile Sprint weeks before defended its usage of Carrier IQ, today it announced it will be disabling the software. ”We have weighed customer concerns and we have disabled use of the tool so that diagnostic information and data is no longer being collected,” spokeswoman Stephanie Vinge-Walsh said in a statement. “We are further evaluating options regarding this diagnostic software as well as Sprint’s diagnostic needs. At Sprint, we work hard to earn the trust of our customers and believe this course of action is in the best interest of our business and customers.”

Sprint has also stated that it “has not used Carrier IQ diagnostics to profile customers, to serve targeted advertising, or for any purpose not specifically related to certifying that a device is able to operate on our network or to otherwise improve the customer experience or our network operations. We have used Carrier IQ to certify devices prior to launching them on our network and after launch to review device functionality on our network (i.e., to better understand where dropped calls occur, identifying gaps in cell tower coverage, etc.),” Vinge-Walsh said in the statement

News that initially came from Geek.com made mention that ”Sprint has ordered that all of their hardware partners remove the Carrier IQ software from Sprint devices as soon as possible.” Good news for consumers on the Sprint network. The software will be on the phone, but no longer used for diagnostic usage. When asked about Sprints hardware partners removing the Carrier IQ software, Vinge-Walsh replied “Regarding your questions about manufactures and removing the software, those are rumors and speculation and we don’t comment on rumors.”


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