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Blizzard Entertainment has attempted to address some of the security issues that have sprung up since it released its latest title, Diablo III.

In a blog post the firm said that it was reacting to reports about security problems and wanted to soothe its users’ fears. “Historically, the release of a new game will result in an increase in reports of individual account compromises, and that’s exactly what we’re seeing now with Diablo III,” it said.

“We know how frustrating it can be to become the victim of account theft, and as always, we’re dedicated to doing everything we can to help our players keep their Battle.net accounts safe - and we appreciate everyone who’s doing their part to help protect their accounts as well.”

The firm has linked to another part of its web site where it explains what actions users can take to protect themselves. It is, of course, worth a look.

Security measures include authenticator tools for both Android and Iphone devices, and Blizzard called these “some of the most effective measures [to] help players protect themselves against account compromises”. It encouraged all players to take advantage of them.

Another more novel way is what is called Battle.net SMS Protect. This lets users regain control of their accounts, by approving password resets for example, using SMS or text messages.

Battle.net itself can help by detecting unusual login activity, so for example, if users log in from a very different location, they might be asked for some extra credentials.

via The Inquirer


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